Aidbase provides an automated customer support ecosystem featuring trained AI chatbots, a unified ticket inbox, and searchable knowledge bases for startups.
What it is
Aidbase is a customer support ecosystem designed for startups and growing businesses. It combines trained conversational AI, custom ticket forms, and a unified email inbox into a single workspace to help teams handle customer inquiries efficiently around the clock.
Key features
- Trained AI chatbot that learns from your website, PDFs, and videos to answer user questions.
- Unified email and ticket inbox to manage all customer requests in one place.
- Knowledge base creation for users and internal support teams to search for answers.
- Knowledge gap identification to spot missing information and improve chatbot responses.
- Custom ticket forms with support personas to collect visitor details.
- Easy website embedding using JavaScript libraries, CDN, or npm packages.
Who it's for
Aidbase is built for SaaS startups, solopreneurs, small support teams, and agencies looking to decrease response times and scale their customer service operations without adding headcount.
Pricing
Aidbase offers a 7-day free trial on all plans. Paid tiers include Standard at $29 per month, Pro at $39 per month, and Expert at $199 per month, with options for unlimited messages if you provide your own OpenAI key.
Use cases
- Automate 24/7 customer service responses
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