Quivr: Automate customer support with six specialized AI agents

What it is

Quivr is a customer support automation system powered by six specialized AI agents designed to handle helpdesk queues around the clock. The product integrates with major ticketing desks like Intercom, Zendesk, Freshdesk, and Gorgias to reduce manual effort and accelerate response times.

Key features

Draft Composer suggests responses for support teams to review and send quickly
Action Executor handles automatic refunds and updates customer records independently
Ticket Router categorizes and tags incoming messages to organize queues
Engagement Agent manages interactive website chats and visitor conversions
Insight Analyzer provides topic clustering, sentiment analysis, and process mining
Knowledge Manager keeps internal help articles and documentation updated

Who it's for

Quivr is built for customer support teams, e-commerce managers, and businesses handling high volumes of inbound helpdesk tickets that want to reduce manual reply times.

Pricing

The base subscription starts at 150 euros per month, which includes access to all six agents, an admin panel, and custom integrations. Additional usage fees apply per action, such as 0.03 euros per tag per ticket, 0.50 euros per used draft, and 1.00 euro per auto-resolved ticket.