Ribbo powers customer service operations across WhatsApp, web chat, and social channels with automated bots trained directly on company policies.
What it is
Ribbo is an automated customer service agent builder that handles user inquiries across WhatsApp, Instagram, Messenger, and web chat. It relies directly on uploaded documents, pricing sheets, and policy files to provide accurate replies to customer questions around the clock.
Key features
- Train support bots using websites, PDFs, spreadsheets, and past customer records.
- Deploy the same agent across WhatsApp, website widgets, and social media channels.
- Route complex issues to human team members with full conversation transcripts.
- Connect with internal APIs to check order statuses, process quotes, and log records.
- Support over 95 languages for global customer communication.
Who it's for
Ribbo suits retail brands, service providers, and support teams looking to resolve frequent inquiries without increasing headcount.
Pricing
Ribbo offers a free tier alongside paid options starting at $20 per month, scaling up to $150 per month for higher message volumes.
Use cases
- Answer customer inquiries on WhatsApp
- Check product availability and prices
- Book appointments and tables
- Transfer complex support tickets to human staff
FAQ
What data can I train the bot on?
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