Dropchat lets businesses build custom AI chatbots trained on PDFs, websites, and documents to answer customer questions on websites 24/7.
What it is
Dropchat is a service that helps businesses create custom AI chatbots trained directly on internal data sources such as PDFs, web pages, and documents. Without writing any code, users can build and embed these virtual assistants onto their websites to respond immediately to customer questions and queries.
Key features
- Train chatbots using existing PDFs, web pages, and documents
- Embed custom support bots directly on websites
- Provide round-the-clock availability for incoming customer questions
- Automatically escalate complex inquiries to email or a live human agent
- Handle multiple conversations simultaneously without added wait times
Who it's for
Dropchat fits businesses and support teams seeking to automate routine customer service interactions, reduce wait times, and handle inquiries around the clock without increasing staff numbers.
Pricing
Dropchat includes a free plan providing access to core features for building and deploying chatbots, alongside paid plans offering additional capacity and support levels.
Use cases
- Answer customer support questions
- Train chatbots on PDF documents
- Embed support bots on websites
- Escalate complex queries to live agents
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