Pagerly manages on-call rotations, service monitoring, and incident response directly inside Slack and Microsoft Teams with flat team pricing.
What it is
Pagerly is an operational incident and on-call management solution built directly into team communication channels like Slack and Microsoft Teams. It handles schedules, escalation policies, status pages, and uptime tracking without requiring engineers to jump between multiple separate browser tabs.
Key features
- Build round-robin or custom on-call schedules with automated Slack user group synchronization.
- Trigger phone calls, SMS messages, and emails through escalation policies when critical alerts fire.
- Coordinate live incident response directly inside dedicated Slack channels with auto-generated meeting links and ticket tracking.
- Monitor over 3,000 third-party dependencies and host public status pages for customers.
- Utilize mobile and desktop companion apps on iOS, Android, and macOS for push alerts and quick acknowledgments.
- Investigate outages using an optional AI site reliability engineering agent that queries connected observability tools upon request.
Who it's for
Engineering teams, DevOps professionals, and system administrators who rely heavily on Slack for daily communication and need a centralized way to handle rotations and emergency alerts without excessive per-seat software costs.
Pricing
Basic plans start at $19 per team per month, with more comprehensive monitoring suites available on the Starter tier for $39 per team per month. Paging add-ons cost $4 per responder monthly, and custom enterprise options are available.
