Hyro

What it is

Hyro is an agentic care communications platform designed to help hospitals, clinics, and health systems manage patient interactions across phone calls, web chats, and text messages. Using specialized hybrid large and small language models, the platform handles inbound inquiries and executes proactive outbound outreach while maintaining strict healthcare compliance and control standards.

Key features

• Inbound OnCue answers, routes, schedules, and resolves patient requests around the clock
• Outbound OnCue automates proactive outreach, patient reminders, and clinical follow-ups
• Agentic Communication Engine powers conversations using hybrid LLMs and SLMs tailored for healthcare
• Healthcare AI guardrails enforce compliance, data control, and answer explainability
• Care Intelligence dashboard aggregates patient cues and interaction metrics into a single analytics view
• Integrates directly with major electronic health record and customer relationship management systems like Epic, Oracle Health, and Salesforce

Who it's for

Hyro is built for enterprise health systems, federally qualified health centers, cancer centers, children's hospitals, provider groups, and health payers looking to reduce call abandonment rates, lower operating costs, and improve patient appointment booking efficiency.

Pricing

Check the official website for current pricing.