TheyDo Agent: Run customer experience operations using grounded insights

What it is

TheyDo Agent is an assistant built on structured customer experience context rather than generic training data. It connects customer journeys, phases, steps, and opportunities to business metrics, allowing teams to ask questions, plan analyses, and deliver reliable reports.

Key features

Builds and maintains customer experience context from workshop notes and transcripts
Connects scattered data and key performance indicators to mapped customer journeys
Generates structured executive briefs, sprint inputs, and stakeholder reports
Uses reusable skills as playbooks to run tasks with consistent output standards
Restricts data access with role-based permissions and enterprise security controls
Cites specific journey steps and research sources for every generated answer

Who it's for

TheyDo Agent is designed for customer experience, product, service design, and user experience teams that need to align departments around shared customer data and prioritize roadmaps using evidence.

Pricing

TheyDo Agent offers a thirty-day trial with capped usage and specific user limits. Higher tiers like Management and Strategic provide expanded capabilities, custom integrations, and additional workspaces. Check the official website for current pricing details.