AgentDock handles routine customer interactions across multiple channels and drafts professional documents inside a specialized writing editor.
What it is
AgentDock is an AI-native customer engagement workspace that combines multichannel automated customer support with a document editor. It manages inbound customer messages across web, email, phone, SMS, Telegram, and WhatsApp, resolving routine requests, following up independently, and handing complex cases over to human team members when necessary. Additionally, the workspace includes an editor for drafting industry-specific paperwork like service contracts, treatment plans, and resumes.
Key features
- Multichannel customer handling across web, email, phone, SMS, Telegram, and WhatsApp
- Human handoff system that preserves conversation history and context for your support team
- Transparent reasoning engine displaying policies, signals, and precedents for AI decisions
- Specialized document editor with APA and Vancouver citations, track changes, and export options
- Chrome extension allowing you to use AI writing actions directly inside other text boxes
- Built-in prompt library containing thousands of ready-to-use prompts
Who it's for
AgentDock is built for service businesses, e-commerce brands, healthcare providers, real estate professionals, and SaaS companies looking to automate customer communication while maintaining human oversight for critical accounts.
Pricing
AgentDock offers a Free tier with unlimited document storage, ten daily AI writing actions, and access to the Chrome extension. The Unlimited plan costs thirty-nine dollars per month, or one hundred forty-four dollars billed annually, removing daily limits and adding unlimited citations and priority support.
